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Survivors of the devastating bar fire in the upmarket Swiss ski resort of Crans-Montana are receiving treatment in special burns units across Europe, while investigators report many of the dead were so severely injured that naming the victims could take days or weeks.

A Calamity of Unprecedented Proportions

About 40 people were lost their lives and 115 injured when the inferno engulfed a New Year’s Eve celebration in the crowded Constellation bar and underground club.

“Our primary goal is to assign names to all the victims,” stated Crans-Montana’s mayor Nicolas Féraud.

The Swiss president, Guy Parmelin, described the fire “a calamity of unprecedented, horrifying proportions” as he outlined the heavy human cost. “Beyond these numbers are individuals, names, families, lives brutally cut short, forever altered or for ever changed,” Parmelin said at a press briefing.

Challenging Task of Naming Victims

So severe were the victims’ burns that Swiss officials said the process of identification was particularly gruelling. Families of missing youths issued urgent appeals for news of their family members and diplomatic missions scrambled to determine if their citizens were among those involved in one of the worst tragedies to strike modern Switzerland.

A regional leader, the head of government of the canton of Valais, said experts were using dental charts and DNA samples for the solemn duty. “All this work needs to be done because the findings is so distressing and sensitive that nothing can be told to the families unless we are 100% sure,” he explained.

Overwhelmed Medical Systems

Despite having one of the world’s most advanced medical systems, Switzerland’s local hospitals quickly became overwhelmed in the hours after the blaze. Over 30 people were taken to hospitals with specialised burns units in Zurich and Lausanne and six were transferred to Geneva, as reported by news agencies.

Many more of the injured were transported to other countries including Belgium, France and Germany, while the EU said it had been in contact with Swiss authorities about providing medical assistance.

The French president, Emmanuel Macron, stated online he had offered his country’s help as clinics in Paris and Lyon took in patients, while Sweden and North Macedonia also said they had medical capacity available.

International Victims

Italy and France are among the countries that have said a number of their citizens are unaccounted for and Italy’s diplomatic representative to Switzerland said the Italian foreign minister would visit Crans-Montana.

Swiss officials have said approximately 40 people were killed but a foreign government has put the fatality count at 47, based on preliminary information.

A regional health and safety official said on Friday he was “surprised” by the higher number. “This is not the same number that we have,” he told a media outlet.

The Italian ambassador said all but five of the injured had now been identified. A number of Italians are still missing and more than a dozen hospitalised. Three Italians were repatriated on Thursday with more to follow.

The French foreign ministry said several nationals were among the injured and eight others remained missing. Australia has said a citizen was hurt.

Families in Anguish

Loved ones have been scrambling to find their missing family members, using online platforms to circulate photos of those still missing.

Paulo Martins, a French citizen living in the area for 24 years, said his son and his girlfriend just avoided being in the bar at the time of the fire. “When he came home he was deeply traumatized,” Martins said.

A friend of his 17-year-old son had been transferred for treatment in Germany with severe burns covering a third of his body, Martins stated.

Eleonore, 17, started the year with a frantic search for friends who have been missing since the fire. Outside the bar, now covered by white tarpaulins and a barrier of temporary fencing, she said she had not heard from them since New Year’s Eve.

“We took many pictures [and] we put them on Instagram, Facebook, all possible platforms to try to find them,” she explained. “But there’s no news. No response. We called the parents. Nothing. Even the parents haven't heard anything.”

She and a friend later received news that one friend was in a coma in a hospital in Lausanne.

Long Road to Recovery

The director of the city’s teaching hospital, Claire Charmet, said it was treating 22 severely injured patients, most between 16 to 26.

“Patients are being stabilised and moved to the surgery or to intensive care units,” she told a local newspaper. “We need to be aware that the medical care will be long and intense, lasting many weeks or even months.”